Shipping Policy
Processing & Production Time
Every item at Luxe Floral Designs is thoughtfully made to order. Production typically takes 2–5 business days, excluding weekends and holidays. During peak seasons, sales, or unexpected production delays, processing may take a little longer.
Estimated Delivery Time
Most U.S. orders arrive within approximately 7–12 business days, including production and standard shipping. Delivery estimates are not guaranteed and may vary due to weather, holidays, carrier delays, or other circumstances outside our control.
Shipping Rates
Shipping costs are calculated automatically at checkout based on your destination, shipping method, products ordered, and quantity.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing your tracking information. Please allow up to 24–48 hours for tracking updates to appear.
Multiple Shipments
Items within the same order may ship separately depending on where they are produced. You may receive multiple packages and tracking numbers.
Shipping Address
Please review your shipping address carefully before placing your order. We cannot be responsible for packages sent to incorrect or incomplete addresses entered during checkout.
Lost or Delayed Packages
Once a package has been marked as delivered by the shipping carrier, Luxe Floral Designs cannot be responsible for lost or stolen packages. Shipping delays caused by USPS, UPS, DHL, FedEx, customs, weather, or holidays are outside of our control.
International Shipping
International shipping may be available depending on your location. Buyers are responsible for customs fees, duties, VAT, import taxes, or any additional charges required by their country.
Order Changes & Cancellations
Because every order is custom made, production begins shortly after purchase. If you need to change or cancel your order, please contact us immediately. Once production has started or an order has shipped, changes cannot be guaranteed.
Damaged or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery and include your order number along with clear photos. We'll gladly review the issue and provide an appropriate solution.
Contact Us
Have a shipping question?
Luxe Floral Designs
LuxePrintsUSA@gmail.com