Privacy Policy

Your Privacy Matters

Luxe Floral Designs values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information whenever you visit our website, place an order, or communicate with us.

Information We Collect

• Your name, billing address, shipping address, phone number, and email address.
• Payment information required to securely process your order.
• Order history, purchase information, and transaction records.
• Messages or inquiries you send to our customer support team.
• Device information, browser type, IP address, cookies, and website usage data.

How We Use Your Information

• Process and fulfill your orders.
• Provide shipping updates and customer support.
• Improve our products, website, and shopping experience.
• Prevent fraud and maintain website security.
• Send promotional emails only when permitted by law.
• Comply with applicable legal obligations.

Sharing Your Information

We only share information with trusted service providers when necessary to operate our business, including Shopify, payment processors, shipping carriers, analytics providers, and customer support services. We never sell your personal information.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve website performance, remember your preferences, personalize your shopping experience, and better understand how visitors use our store.

Data Security

We use commercially reasonable safeguards to help protect your personal information. While no online system can guarantee absolute security, we continuously work to maintain a secure shopping experience for our customers.

Your Rights

Depending on your location, you may have the right to request access to your personal information, correct inaccurate information, request deletion of your data, or opt out of certain marketing communications. You may also unsubscribe from promotional emails at any time.

Third-Party Services

Our website is powered by Shopify and may include trusted third-party services for payment processing, shipping, marketing, and analytics. These providers maintain their own privacy practices and policies.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page together with the revised effective date.